Help and FAQ
Answers for security, compliance, and operations teams.
Search product, simulation, reporting, privacy, and deployment questions from one public support hub.
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Start with the most common questions.
Does the platform place real phone calls?
No. The current platform delivers safe recorded voice-message simulations inside the application rather than placing real phone calls.
Voice Simulations
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Does the platform place real phone calls?
No. The current platform delivers safe recorded voice-message simulations inside the application rather than placing real phone calls.
Voice Simulations
Are employee voice recordings mandatory?
No. Organizations can offer optional recording workflows, but employees can still respond with text or structured choices.
Voice Simulations
How are voice files protected?
Voice assets are intended for private storage, signed access, redaction-aware transcription workflows, and retention management.
Voice Simulations
Need more detailed implementation guidance?
Use the help center for longer-form walkthroughs, or request a demo for platform-specific deployment questions.