Teams and Slack-style simulations
Present conversations in familiar interface patterns without integrating to live messaging systems.
Feature
Branching chat simulations that teach identity verification, escalation, and safer message handling.
Prepare employees for social engineering in chat environments with scenario-based conversations, guided decisions, and protected handling of free-text responses.
Business problem
Why teams need this capability
Employees increasingly face social engineering through messaging tools, not just email. Chat Simulation helps organizations teach judgment across Teams, Slack-style, and internal chat interactions where urgency, impersonation, and oversharing often appear.
Conversation flow
Branching chat paths with reporting, verification, and redacted response capture.
Platform-style chat interface
Quick choices and optional free-text responses
Feedback after safe or unsafe decisions
How it works
Create or generate conversation scenarios with platform-specific visual styles and branching message flows.
Deliver interactive choices, verification actions, reporting actions, and optional free-text responses to employees.
Evaluate outcomes, redact secret-like input, and provide feedback after the scenario ends.
Example workflow
01
Define or generate a scenario with attacker persona, target role, and branching messages.
02
Launch the simulation to the intended employee group in the platform interface.
03
Review outcomes, redacted responses, and recommended retraining based on behavior.
Target users
Security awareness teams
Departments exposed to impersonation and urgent-request risks
Managers reviewing team behavior trends
Employees learning safer chat behavior
Key capabilities
What this feature is designed to do
Public-facing descriptions stay focused on business and operational outcomes rather than implementation secrets.
Branching scenarios
Move the conversation forward based on safe, unsafe, delayed, or escalated employee decisions.
Identity verification
Train employees to verify requestors through trusted channels before sharing information or taking action.
Safe reporting and escalation
Support reporting, blocking, manager escalation, and security escalation pathways inside the scenario flow.
Sensitive input redaction
Detect and redact password-like, OTP-like, card-like, token-like, and secret-like text before storage.
Security controls
Controlled internal simulation environment rather than live messaging integration.
Redaction of secret-like employee input before persistence.
Audit-style event recording for report, verify, block, and escalation actions.
Reporting capabilities
Conversation outcomes and risky action trends
Response timing and escalation behavior
Department and role-level simulation performance
Related compliance frameworks
These references describe feature alignment and reporting relevance. They should not be interpreted as a claim that the product itself holds any specific certification unless that certification is separately disclosed.
ISO 27001
SOC 2
NIST CSF
OWASP
CIS Controls
Related features
Adjacent capabilities in the platform
Most organizations use these features together so training, simulations, risk, and reporting stay connected.
Related
Phishing Simulation
Deliver safe phishing scenarios into an internal mailbox with measurable learning outcomes.
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Voice Simulation
Provide safe recorded vishing awareness inside the platform without placing real phone calls.
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Risk Scoring
Turn behavior into dynamic, explainable employee and department risk signals.
Learn moreSee how Chat Simulation fits into your awareness program.
Request a guided walkthrough focused on your team structure, reporting needs, and rollout priorities.