Voice-message simulations
Deliver recorded awareness scenarios in the platform instead of placing real phone calls in the current version.
Feature
Voice-message simulations for vishing awareness without placing real phone calls.
Train employees on urgent caller requests, identity checks, and safe response options through recorded message workflows that stay inside the platform.
Business problem
Why teams need this capability
Voice-based social engineering is difficult to practice safely when organizations do not want live call campaigns or uncontrolled audio handling. Voice Simulation provides a controlled way to deliver scenarios, assess responses, and respect privacy boundaries.
Voice scenario
Recorded message playback, response choices, and privacy-aware assessment.
Recorded messages and transcripts
Optional response recording with alternatives
Safe-action scoring and follow-up training
How it works
Create or generate a scenario script, then attach uploaded or generated audio messages.
Deliver the scenario inside the employee portal or related simulation surfaces.
Assess safe actions such as reporting, refusing requests, verifying through official channels, or choosing safe information boundaries.
Example workflow
01
Prepare a scenario with caller persona, transcript, expected safe actions, and audio delivery.
02
Present the scenario to employees with replay, suspicion, reporting, and verification options.
03
Review outcomes, privacy-aware recordings, and follow-up retraining assignments where needed.
Target users
Security awareness teams
High-trust departments such as finance, HR, and IT
Managers monitoring employee improvement
Employees learning to handle urgent caller requests safely
Key capabilities
What this feature is designed to do
Public-facing descriptions stay focused on business and operational outcomes rather than implementation secrets.
AI-generated scripts
Support structured script generation for common voice-based social engineering themes.
Safe response assessment
Score employee decisions around suspicion, reporting, refusal, verification, and information handling.
Optional recording
Allow voice response capture only when enabled, while still offering text and choice-based alternatives.
Privacy controls
Use private storage, retention-aware workflows, and redaction-aware transcription handling for recorded assets.
No real phone call requirement
Keep the current product model focused on recorded messages and in-platform playback rather than telephony execution.
Security controls
Private storage patterns for protected audio assets and recorded responses.
Consent-aware handling of optional voice recording.
No real password, OTP, or banking information collection in scenario design.
Reporting capabilities
Scenario outcomes and response timing
Safe vs unsafe decision trends
Follow-up retraining and completion visibility
Related compliance frameworks
These references describe feature alignment and reporting relevance. They should not be interpreted as a claim that the product itself holds any specific certification unless that certification is separately disclosed.
ISO 27001
SOC 2
PCI DSS
NIST CSF
CIS Controls
Related features
Adjacent capabilities in the platform
Most organizations use these features together so training, simulations, risk, and reporting stay connected.
Related
Phishing Simulation
Deliver safe phishing scenarios into an internal mailbox with measurable learning outcomes.
Learn moreRelated
Chat Simulation
Train on Teams, Slack, WhatsApp-style, Telegram-style, Discord-style, and internal chat scenarios.
Learn moreRelated
Risk Scoring
Turn behavior into dynamic, explainable employee and department risk signals.
Learn moreSee how Voice Simulation fits into your awareness program.
Request a guided walkthrough focused on your team structure, reporting needs, and rollout priorities.