Legal and Policy

Terms of Service

Current public version of the Terms of Service.

Legal counsel review required

This page contains professional placeholder legal content. It should be reviewed, revised, and approved by qualified legal counsel before production use. Product capabilities do not by themselves create legal compliance or contractual commitments.

Version

1.0

Effective date

August 13, 2026

Last updated

August 14, 2026

Legal review notice: This is professional placeholder legal content and should be reviewed by qualified legal counsel before production use.

1. Agreement Scope

These Terms of Service describe a draft contractual framework for access to and use of the Cyverra Security Awareness Platform. Final production terms should reflect the vendor’s actual legal entity, commercial model, support commitments, and governing law.

2. Authorized Use

The platform is intended for lawful internal security-awareness, training, simulation, and compliance-support purposes. Organizations may use the product only within the scope granted by the final commercial agreement and any documented feature limitations.

3. Account Responsibility

Customers are responsible for maintaining the confidentiality of credentials, assigning appropriate roles, managing employee access, and ensuring that organization data loaded into the platform is accurate and lawfully processed.

4. Acceptable Conduct

Customers must not use the platform to deploy real malware, collect real credentials through deceptive activity, perform unlawful surveillance, or conduct unauthorized attacks. Simulations should remain within controlled training boundaries.

5. Intellectual Property

Except where otherwise agreed, the platform, its software, and related service materials remain the property of the vendor or its licensors. Customer-generated data remains subject to the applicable agreement and the customer’s underlying rights.

6. Service Changes

The vendor may update platform features, user interfaces, and operational controls over time. Material changes to contractual obligations should be documented through updated terms or commercial addenda.

7. Security and Availability

The platform is intended to include role-based access, protected storage, and operational safeguards, but no online service is guaranteed to be uninterrupted or error-free. Availability, support, and incident-response obligations should be defined contractually.

8. AI-Assisted Features

AI-generated content should be treated as draft operational output requiring human review. Customers remain responsible for final decisions, approvals, and legal compliance relating to training or simulation content.

9. Limitation and Liability Placeholders

Production terms should include legally reviewed provisions covering warranties, disclaimers, limitations of liability, indemnities, suspension, termination, and dispute resolution.

10. Contact Information

Replace this placeholder with the actual contracting entity, support address, legal notice details, and governing law section before production use.

Next steps before production use

  • Confirm legal entity names, governing law, and contact details with counsel.
  • Review privacy, retention, AI provider, and employee-notice language against real deployment choices.
  • Validate cookies, analytics, voice-recording, and subprocessors language against actual configuration.