Help and FAQ
Answers for security, compliance, and operations teams.
Search product, simulation, reporting, privacy, and deployment questions from one public support hub.
Featured answers
Start with the most common questions.
How are phishing simulations delivered safely?
Simulations are delivered into an internal training mailbox with signed interaction routes, sanitized content handling, and auditable event tracking.
Phishing Simulations
All questions
3 results
How are phishing simulations delivered safely?
Simulations are delivered into an internal training mailbox with signed interaction routes, sanitized content handling, and auditable event tracking.
Phishing Simulations
Can employees report a suspicious simulated email?
Yes. Employees can report, delete, reply to, or interact with simulated messages, and each action is recorded for training feedback and analytics.
Phishing Simulations
Do simulated attachments contain malware?
No. Attachments are harmless training artifacts and are intentionally designed not to contain live malware or executable payloads.
Phishing Simulations
Need more detailed implementation guidance?
Use the help center for longer-form walkthroughs, or request a demo for platform-specific deployment questions.