Help and FAQ
Answers for security, compliance, and operations teams.
Search product, simulation, reporting, privacy, and deployment questions from one public support hub.
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Start with the most common questions.
What chat styles can be simulated?
The platform supports controlled Microsoft Teams, Slack-style, WhatsApp-style, Telegram-style, Discord-style, and internal company chat training experiences.
Chat Simulations
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What chat styles can be simulated?
The platform supports controlled Microsoft Teams, Slack-style, WhatsApp-style, Telegram-style, Discord-style, and internal company chat training experiences.
Chat Simulations
Can chat scenarios branch based on employee responses?
Yes. Scenarios can branch according to the employee response path so the learning outcome reflects the decisions made during the conversation.
Chat Simulations
Are suspicious links in chat safe?
Yes. Chat links stay inside the controlled training environment and do not forward employees to unsafe external destinations.
Chat Simulations
Need more detailed implementation guidance?
Use the help center for longer-form walkthroughs, or request a demo for platform-specific deployment questions.